Privacy - Terms & Conditions

Terms & Conditions

By registering an account and making purchases on the Kapai Puku website you acknowledge and agree with our terms and conditions.

Account Details

Account details must be kept up to date. Any delivery or transaction errors due to incorrect account details are not the responsibility of Kapai Puku.

Changes to account details can be made through the Kapai Puku website or you can contact us directly.


All pricing is in Australian dollars (AUD). While Kapai Puku is GST-free, freight charges include GST.

Kapai Puku complies with the Australian Competition and Consumer Commission Unit Pricing Code by allowing customers to access the unit price on applicable grocery items.

Order Changes & Cancellations

For any order changes or cancellations, please directly contact Kapai Puku immediately. We will do our best to change or cancel the order. However, if the request comes more than 1 hour after placing the order, we may already be processing the order. In this case, we will advise you of the process.

Any cancelled orders will incur a 5% restocking fee to cover the labour and bank fees associated with restocking and cancelling payment.

Product Disclaimer

We work to ensure all information on the website is correct and up to date. However, we cannot take responsibility for any inaccurate information or misrepresentation of materials on our website. Any health or medical information on the website is not intended to replace a consultation with a licensed healthcare professional. Always consult a healthcare professional before making health or medical decisions.

While we strive to ensure that all website information is correct and up to date, Kapai Puku cannot guarantee the accuracy of the product information presented on the website. We take no responsibility for any inaccurate information appearing on the website. We strongly advise you to consult product labels before consuming.

Changes to Terms and Conditions

We may change our terms and conditions at any time and these will come into effect immediately after posting on the Kapai Puku website. All customers and purchases are bound by any changes to the terms and conditions. We recommend you check the terms and conditions before making a purchase to ensure you are fully informed.